Smart speakers are the fastest growing segment of technology. Utilities are taking notice: are they the next tool for managing energy usage?
“We really think customers are expecting us to test and play in that industry,” Will Ellis, who directs customer programs at PEPCO, said during a panel at the Annual Conference of the Association of Energy Services Professionals, taking place this week in San Antonio. “We want to test it out and see what type of interactions our customers expect.”
Moderator Essie Snell of E Source articulated what everyone knows intuitively: smart speakers are quickly becoming ubiquitous, according to The Smart Audio Report:
- Sixty-seven percent of smart speaker owners say they’re now using their smart speaker as much or more often than they did in their first month
- Fifty-five percent of smart speaker owners say they wouldn’t go back to life without a smart speaker
- Sixty-eight percent of smart speaker owners say they’re listening to more audio since getting their smart speaker
- Smart speaker owners are increasingly using the devices in place of radio, smartphones, or TV
+Info and Source: https://bit.ly/2Hvb8UE